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275 West End Ln, West Hampstead, London NW6 1QS, UK – 020 7431 4417
Excellent bike shop. The staff are friendly and they offer free inspection and tyre pump ups on your bike. Couldn't go wrong with cycle surgery.
It was suppose to be a simple puncture fix and it turned out a lot harder. Euan gave me great advise and did even price match so I could get new tyres. Absolutely great full for his help and fixing my wheels.
86 Chalk Farm Rd, London NW1 8AR, UK – 020 7485 7293
Fantastic service! They checked my bike, inflated the wheels and gave me some tips on how to maintain it. Really patient at my inexperience with bikes, explaining every step on how to treat a rusty chain. Really appreciated!
I didn't have a hex key for my brompton saddle so I couldn't use it. I went in and asked if the guy at the till could help me, which he did. He got the key and adjusted the saddle for me. Many thanks! 4 stars because I called beforehand just incase but they didn't answer.
44 Chalk Farm Rd, London NW1 8AJ, UK – 020 7485 1000
I am so sad to hear this branch is closing down. The team were so helpful to me this weekend: kitting me out with the perfect lightweight rain jacket to survive yesterday's Prudential Ride London stormy weather event! Such a lovely bunch of guys. Make sure they are redeployed in other branches. And to all cyclists who buy stuff on line rather than supporting your local cycle shop(s): you will be sorry when there are none left!!
The most amazing service ever in a bike shop . I was desperate as I was looking for a specific bike but none of the shops had my size.. I was turned away from Evans, and other shops .. they all said they only have the specific size and that is it. In cycle surgery Camden there was a gentleman Ed .. he had the initiative to call Cube in Germany and order the bike specifically for me. It was not a cheap bike, and I am really happy to say this is the best service I received in a long time and I have been working in the industry (customer service) for more than ten years